Refund Policy
Oithere starts with a 7-day free trial, so you can decide before you pay anything. If you pay and then change your mind, this is how refunds work.
During the free trial
You are not charged during the trial. Cancel before it ends and you pay nothing, so there is nothing to refund.
Your first payment
You can ask for a full refund within 14 days of your first payment, on either the monthly or the yearly plan. You do not need to give a reason.
Renewals
- Yearly plan: you can ask for a full refund within 14 days of a renewal payment.
- Monthly plan: renewal payments are not refunded. Cancel at any time to stop the next one, and Oithere keeps working until the end of the month you paid for.
How to ask
Email hello@oithere.com from the address on your Oithere account and tell us you would like a refund. You can also ask Link, our reseller, through Link support.
The money goes back to the payment method you paid with. How long it takes to arrive depends on your bank or card provider.
What happens to your access
When a payment is refunded, the subscription is cancelled and Oithere stops working straight away.
Your legal rights
This policy is in addition to the rights the law gives you. If you are a consumer in the EU, the EEA, the UK or another country with a statutory right to withdraw, you keep that right.
Link, a Stripe company, is the Merchant of Record for every Oithere purchase, so the terms shown at checkout also apply. Where they, or the law where you live, give you more than this page does, you get the more generous terms.
Contact
Simplicium, MB
Vilnius, Lithuania
hello@oithere.com